Privacy Policy

We collect only the information needed to operate Toolento and support our users:

• Email addresses you provide for support inquiries or purchases
• Usage analytics that help us understand how tools are used and where we can improve
• Files you upload for temporary processing through our online tools

We do not permanently store uploaded files unless explicitly stated in a specific tool or feature description.

We use the information we collect to:

• Process files you submit through our tools
• Improve and maintain our services
• Respond to customer support requests
• Detect and prevent fraud or abuse
• Manage billing and subscriptions where applicable

When you use Toolento to process documents or images, your files are handled with care and kept only as long as needed to complete the task.

We use cookies and similar technologies to keep the site working and to understand performance:

• Essential cookies required for core functionality, security, and preferences
• Analytics and performance monitoring to measure usage and improve reliability

You can manage cookie preferences through your browser settings or our cookie consent banner where available.

Payments are securely processed by Stripe. We do not store full payment card details on our servers.

Stripe may collect and process payment information according to its own privacy policy.

We rely on trusted third-party providers to host, secure, and operate parts of our platform. Examples include:

• Stripe — payment processing
• Cloudflare — security, CDN, and performance
• Hetzner — infrastructure and hosting

These providers process data only as needed to deliver their services to us and are bound by their own privacy and security obligations.

• Uploaded files used for tool processing are deleted automatically when processing completes, unless a specific feature states otherwise
• Billing and account records may be retained where legally required or necessary for subscriptions, invoices, and fraud prevention

We take reasonable measures to protect your information, including:

• HTTPS encryption for data in transit
• Industry-standard security practices for our infrastructure
• Secure processing environments for uploaded files

No method of transmission or storage is completely secure. We work to reduce risk, but we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal data. You can:

• Request deletion of personal information we hold about you, where applicable
• Contact support with questions about how your data is used
• Ask us to clarify or update information associated with your account

If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@toolento.com.